Privacy Policy Statement

Last Updated: 10 May, 2017

This policy statement provides information on the obligations and policies of Eastop Computer Consultants Limited (the "Company") under the Hong Kong SAR Personal Data (Privacy) Ordinance 1995 - Cap.486 (the "Ordinance").

This policy applies to all users who are using or will use any services, including but not limited to, by the web site, application software and mobile apps provided by the Company.

Our registered Office is:

Eastop Computer Consultants Limited

Unit 2001, Yen Sheng Centre, 64 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong.

Policy

The Company shall fully comply with the obligation and requirements of the Ordinance.

The Company commit to respect the Customer's privacy when collecting, storing and transmitting personal data.

Collection

The Company will only collect information that is necessary for us to support our business activities. Information provided to the Company through our sales, marketing and support activities, surveys, web site activities and/or event registrations may be stored, analysed and used for direct marketing purposes and to improve the way we do business with our current and potential customers.

The Company will collect information through, conversing with you (including by phone or e-mail) and/or by getting your written response and/or through our on-line facilities.

Where the Company has obtained contact information from 3rd party sources we will endeavour to verify the accuracy of the information and ensure that the information has been obtained in a manner consistent with our Corporate Policy.

We will continue to collect and store personal credit information in the way prescribed by the Ordinance.

Security

All data collected is subject to our strict data security policies. Our computerised information is stored in secured facilities and access is restricted to authorised personnel.

Purposes

The purposes for which your personal data are used or are to be used included, but not limited to:

From time to time, the Company may conduct direct marketing of the Company's products or services via email, direct mails, telemarketing, fax and /or other form of communication to you.

Upon customer’s consent, the Company may deliver to customer our latest information including corporate information, campaigns, events, seminars, benefits and other promotions, relating to our information and communications technology (ICT) and/or software solutions/services. Such information could be delivered to you personally through various communication channels by using your email address, correspondence address, mobile phone number, telephone number, and service account number.

In accordance with the requirements of the Ordinance, the Company will honour an individual's request not to use his or her personal data for the purpose of direct marketing.

Disclosure

As a standard practice we do not share any personally-identifiable or private customer information with third parties, unless they are acting as an intermediary which include, but not limited to, delivery companies, direct marketing agencies acting under our instructions, authorised resellers and financial service providers. In all cases these companies sign an appropriate agreement with us securing that information.

Your Rights

Under the terms of the Ordinance, individuals have the right to:

  1. Check whether the Company holds any personal data relating to them and, if so, obtain copies of such data;
  2. Require the Company to correct any personal data relating to them which is inaccurate for the purpose for which it is being used; and
  3. Ascertain the Company's policies and practices in relation to personal data, which are those policies and practices set out in their entirety herein.

In accordance with the terms of the Ordinance, the Company has the right to charge a reasonable fee for the processing of any data access request.

Opting-out

If you no longer wish to receive any future promotional or direct marketing materials from the Company or do not wish to receive such materials through any particular means of communication, please send your request to The Privacy Compliance Officer through one of the communication channels below.

Mail: Unit 2001, Yen Sheng Centre, 64 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong.
Fax: (852) 2357 9872
Email: mobile@eastop.com

Disclaimer

The Company shall implement the policies and practices in relation to personal data, which are set out in their entirety herein, without prejudice to the generality of the Ordinance. The Company's privacy statements provided therein are for reference only and shall not be regarded as having any legal binding force.

私隱政策聲明

更新日期: 2017年5月10日

本政策聲明是根據香港特別行政區1995年個人資料(私隱) 條例 - 第486 章(「條例 」), 為東昇電腦顧問有限公司 (下文稱為「本公司」) 就其責任及政策提供資料。

本政策適用於正在使用或將會使用本公司提供的(包括但不限於)網站,應用軟件和移動應用程序的任何服務的所有用戶。

本公司的註冊辦事處地址為:

東昇電腦顧問有限公司

香港九龍觀塘開源道 64 號源成中心 2001 室

政策

本公司完全遵守條例中的責任和要求。

本公司在收集、儲存及傳送個人資料時,承諾尊重客戶的私隱權。

收集

本公司只收集足夠支持我們商業活動的必要資料。閣下透過本公司的銷售、促銷及輔助活動、調查、網站活動及/或活動登記所提供的資料,可能被存儲、分析和用作直接促銷的目的,以及改進我們與現有和潛在客戶的業務經營方式。

本公司收集資料的途徑包括透過與閣下對話(包括經由電話或電子郵件),及╱或取得閣下的書面回應,及/或經由本公司的網上設施。

如本公司從第三者得到聯絡資料,我們將竭力核實資料的準確性,並且保證獲取資料的方法與本公司的政策一致。

本公司將繼續依照條例,收集和儲存個人信貸資料。

保安

所有收集得來的資料,都會受制於本公司嚴謹的資料保密政策。我們的電腦化資料儲存在安全的設施,並且限制存取者必須為授權人員。

目的

  • 提供相關服務;
  • 用於分析,驗證和/或檢查與提供服務有關的信用,付款和/或狀況;
  • 處理閣下所要求的任何付款指示,直接扣賬安排及/或信貸安排;
  • 用於使閣下帳戶的日常運作及/或從閣下帳戶中收取與服務有關的應繳款項;
  • 進行數據分類和分析,使我們能夠根據您的需求提供更好的其他服務,並協助我們選擇可能對您感興趣的優質服務;
  • 為您提供定期信息,包括有關服務及其優惠的詳情;
  • 以提供有關服務的正常管理、運作及保養;
  • 為我們,我們的子公司或我們的關聯公司提供的新服務或改進現有的服務;
  • 調查投訴,疑似可疑交易和服務改進研究;
  • 預防或偵察罪行;
  • 根據法例作出披露;
  • 綜合性行為分析;
  • 直接營銷。
  • 本公司偶爾會透過電子郵件、郵遞、電話推銷、傳真及╱或其它通信形式向閣下直接推廣本公司的產品或服務。

    經客戶同意,本公司可能向客戶提供本公司最新的資訊,包括企業資訊、推廣活動、活動、研討會、優惠,以及其他有關資訊及通訊科技及╱或軟件解決方案╱服務。本公司可透過各種溝通渠道包括:電子郵件、通訊地址、流動電話號碼、電話號碼及客戶服務帳號,向閣下提供該等資訊。

    根據條例要求,本公司會依從個人的要求,不會將其個人資料用作直接推廣之用。

    披露

    除中介媒體外,根據標準做法,本公司不會與第三者分享任何可識別個人身份或客戶的私人資料。中介媒體包括但不限於速遞公司、根據我們指示行動的直銷公司、授權的分銷商和金融服務供應商。無論任何情況,這些公司都要與我們簽署一份適當的協議書,確保資訊的安全。

    個人權益

    根據條例的條款規定,個人有權:

    1. 查詢本公司是否擁有其本人的個人資料,並如有者,可要求索取該等資料的副本;
    2. 要求本公司更正其本人任何不準確的個人資料以達致使用該資料之目的; 以及
    3. 查明本公司有關其本人個人資料的政策及做法,整體上符合本政策和做法的規定。

    根據條例的條款規定,本公司有權為處理任何查閱個人資料的要求收取合理費用。

    選擇不參與

    若您不欲收到任何本公司將來之任何宣傳或直銷推廣,或從任何特定途徑收取此等資料,請以下列形式通知本公司私隱條例事務主任。

    郵寄: 香港九龍觀塘開源道 64 號源成中心 2001 室
    傳真: (852) 2357 9872
    電郵: mobile@eastop.com

    聲明

    本公司會遵從個人私隱條例的原則下,實踐整體符合有關個人資料的政策及做法。本政策聲明只作參考用途,並沒有任何法律約束力。

    (若此個人資料私隱政策中、英文版本有歧異之處,應以英文版為準。)