Eastop Customer Relationship Management System (ECRM)

Eastop Customer Relationship Management System provides a comprehensive solution to handle daily jobs of salesmen from pre-sale to after sale to integrate with Eastop ERP System

1) Record the detailed information of customers/members, classify them and send the suitable promotion plan to the target customers/members.
2) Salesmen record the job details themselves for following and management
3) Allows customers/members to flexibly and easily check bonus points, purchase records, delivery status, product maintenance and repair status etc., therefore reduce the workload of the customer support and improve the customer service quality.
4) Periodically send promotion messages to customers/ members.
5) Auto-notify members for the validity of bonus points, membership etc. when the validity will soon expire.

Other Products

EOA - Trading / Inventory / Accounting
POS - Point of Sales
EHR - Human Resources System
WEB - Web-based ERP / e-Shop
Mobile - Mobile Apps
WMS - Warehouse Management System
ERP - Enterprise Resource Planning